Sunshine State Share Dealing Limited (SSSDL) Support System Essay

Sunshine State Share traffic confine (SSSDL) deliver System Development - Essay ExampleThis research volition offer a deep insight into the systems contrast and IT-based aspects. This paper will also outline some opportunities and challenges that Sunshine State has faced in the development of the system.During the system development for the Sunshine State Share Dealing Limited (SSSDL) business, the management has faced a lot of problems and challenges. The new enter at the Sunshine State is about handling and managing its large business departments. In this scenario, the business has faced a lot of challenges regarding this system implementation. In this scenario, the main challenge is about the software development that was essential to support all the business processes. Additionally, in this large size project the basic challenge was to meet the needs and requirements of all the type of system users, for instance, management, customers, and working staff. In addition, the ne w system was indented to come across all the working aspects of users, since this system was a multi-site, multi-supplier, multi-system project. Moreover, another main challenge was to meet the project deadline that simply could not be missed. Thus, all these challenges and issues made this project more sensitive to manage and develop.This section outlines some of the key factors in the successful development of the Share Dealing system. Sunshine State Share Dealing Limited deals with more than 5 million customers and covers around 20% of the Australian mortgage market. Thus, to manage such a large size business the manual of arms and paper-based techniques were not helpful. In this scenario, Sunshine State Share Dealing Limited was also competing on an equal footing with the existing 4 major banks and to dress down the capital they decided to abandon their traditional mutual status. In this working environment, the business was not able to gain a better competitive brink and eff ective market through the traditional ways of working and business management technology.

Managing across culture, international business Essay

Managing across culture, international business - Essay Example give such a role, I would get to learn the different employees, their cultural background and their culture, for example, learn about their holy days. This is essential as societal cultures influences how employees catch the terms of the employment relationship i.e. what they expect from the employer, and what they think they owe them.Secondly, with reliance on such information, I would design effective communication and reward systems that exit address the expectation from these different groups. This should benefactor to retain key employees and increase loyalty, commitment and performance.I would develop mechanisms strategies and programs focused on cross functional group projects and mentoring programs. Such encourages interaction, build trust, and promote shared identity amongst employees, which would help employees understand each others culture in an informal setup. This effort should help to arrest cultural i ntolerance and shock in the business set up among the employees from different cultures.To add, I would lead by the example, promoting cultural tolerance, emphasizing the impressiveness of diversity, adopting policies and procedures that support diversity, anti-discrimination, anti-harassment, holding staff and any other person accountable for any intolerance and providing training an awareness in the work

Design Management in the 21st century Essay Example | Topics and Well Written Essays - 750 words

Design Management in the 21st century - Essay ExampleThesis Statement The purpose of this paper is to go steady the significance of object management in the 20th century. The New Roles of Design Managers in the 21st Century In contemporary organizations, design managers are catalysts of potpourri and core decision makers in continually changing organizational features such as the impact of technology. Additionally, design managers help in forming a bridge mingled with creative design and quantitative business success, and in increasingly leading the business process. These measures are vital to the corporate world of the 21st century. According to the MDMN (2010), a greater understanding of the changing contexts within which design management practice operates is inhering for design managers, and this can be promoted through research and new schoolman frameworks that integrate design management practice and theory. Design Management and Corporate Strategy According to McDermott (2007 84), design management seeks to position design as an essential part of business strategy. There is an increasing move to professionalize and integrate design into business and industry. Strategic design management involves focusing on its use as a source of competitive advantage and a catalyst for change in the organizations structure, finance and human resources. trade or tactical design management manages design as a proficiency to give rise to distinctive product concepts as well as new market opportunities. Operational design management focuses on the efficiency and effectiveness of the design process, the design team and individual design projects (Lockwood & Walton 2008 28). Shaping the next of Design Management In order to ensure that design management in future increasingly forms the core of new business development, there is a move to replace the term with design strategy or design policy (McDermott 2007). Increasing connectivity, speed and productivity as a resul t of move technology make it necessary for a new type of design management to replace the old rules. The design management is implemented for creating value, design itself is creation redesigned (Cramer 2004 7). The four most significant factors for achieving success through design management are improved business marketing, operations, professional services the firm employs, and the management of finances. endpoint This paper has highlighted design management and its growing significance to the corporate world in the 21st century. Though design management is increasingly being prioritzed in the management agenda, one of its limitations would be that the theory may lead to generalization and a narrow view of design. This needs to be overcome by individualizing design management concepts to the particular organization. It is concluded that an organization or business that incorporates design management concepts gains strategic advantage over its more conventional counterparts. Bib liography Cramer, J.P. (2004). How firms succeed A field guide to design management. Edition 2. London Greenway Communications. DMI (Design Management Institute). (2010). Research strategy. Research, Design Management Institute. Retrieved on 5th January, 2010 from http//www.dmi.org/dmi/html/research/priorities_s.htm Lockwood, T. &

The bounce of a squash ball Essay Example for Free

The squinch of a squash puffiness EssayThen the ball will soon begin to lose speed as it rises and its KE (kinetic energy) is changed back to GPE (gravitational potential energy)as some of its original energy has been converted to heat and sound it will stop with less GPE (gravitational potential energy) than it began with. This is the reason why the tiptop of the bounce for all the temperatures is lower than the original height (1 meter). Conclusion You derriere understand from the evidence that my prediction was right as the higher(prenominal) the temperature of the squash ball, the higher the height of the bounce will be. As you can understand from the results the lowest temperature of 0iC gave an average bounce height of only 5m which would be 5% of its sign height. On the other hand the highest temperature of 70i C gave an average bounce height of 58. 4m which is 58. 4% of its original height. This proves my prediction right as not only can you see from the results that the bounce height increases as the temperature increases, you can then see from these results that it must be due to the gas inside the ball heating up, cause the volume of the gas to expand and the molecules to move faster which will caused them to hit the sides more often and harder.This made the rubber expand and store more elastic energy. This meant that the bounce height was bigger because the more stretched the rubber became, the better it converted elastic potential energy into kinetic energy when the ball hit the scandalise and therefore caused the ball to bounce higher. Evaluation I think that my results were as exact as I could spend a penny made them with relevant safety points carried place and I got good, reliable, accurate results. The only anomaly I got was at 10i C because the temperature kept dropping which made the average too low. I decided to do the test for 10i C again and my results were much better.The average result for 70i C was lower than the line of best fit because I think that once the ball starts to reach the higher temperatures the ball cant keep on stretching and eventually it will reach its uttermost stretch and therefore it wont bounce any higher, it will level surface. The 70i C point looks like it would be the start of a curve to the levelling out of the bounce height. Other than that my results are very(prenominal) accurate as they are all very close to my line of best fit suggesting that there arent any anomalies although some points are further away(predicate) from my line of best fit than others.These arent anomalies though because not every point will be exactly on the line of best fit because it would involve to be extremely well controlled and that isnt possible in classrooms and unlikely to be possible in the most controlled laboratories. There will always be differences in the results no matter what so therefore I believe that my results were as accurate as possible. My investigation could have been imp roved by i not doing the test over two lessons so all of the equipment would be the same. i Making sure that all the preliminary work was done before I did the actual experiment. iMaking sure the temperature was kept exactly the same and not letting it drop or increase by even 1i C. i Doing more tests to make sure I get a very accurate average. i Being quicker between taking the ball out of the water bath and dropping i Not allowing the squash ball to some to the surface of the water bath at some points, keep it under the surface to make sure it definitely reaches thermal equilibrium. I think my results were very reliable even though it was done over two lessons so some of the equipment wasnt the same but it wouldnt have made much difference as all the equipment was mostly the same and were all accurate.At the lower temperatures such as 0i C and 10i C it was hard to keep the temperatures down in a warm room and had increased by a degree or two which could have made a difference to the bounce height. This would explain why the 10i C point was higher than the line of best fit. Other than that we were very accurate with keeping the water bath at the right temperature and this was shown by the closeness of the points to the line of best fit. To provide additional relevant evidence I could i Use temperatures that go up in 5iC instead of 10i C so I would have more information to show the kin between the temperature of a squash ball and its bounce height. i I could have a better way of seeing the bounce height by having a video camera set up about a metre away from the experiment to see where about the ball bounced and then have another camera close up to see a closer reading of the bounce height. When I play back the video, I would put it on slow motion and show it frame by frame recording the heights until the bounce heights start to fall.Then I would take the maximum recording I had for that temperature and that would be the bounce height. This would be very ac curate because I would see a very close up measurement and because it would be in slow motion and frame by frame it clearly showed the bounce height and could clearly be read from the bottom of the ball. This is more accurate than using your eyes because the ball would bounce very quickly and you only have a split second to read the height and is very difficult.

Statement on Corporate Social Responsibility Essay Example for Free

Statement on Corporate Social Responsibility EssayWhat is CSR?Corporate social responsibility is a diverse bourne utilized by current business activists in raise to define the relation of employers with different colleagues, with corporation and with the core activities of the presidency that can benefice throng and society in one bearing or other. Fundamentally, Corporate Social Responsibility has been illustrated as a commitment which arrangements do with society in order to learn the region economically in which it used to do its core business activities. (Idowu, Filho, 2009) Today, no business can touch the apex of success until it develops right(a) CSR and ethical strategy. Hence, ethics and CSR has closed relation since both of these components involve human resource and their attitude towards society and other factors.CSR and EthicsEthics is regarded particular way of behavior of an individual towards society or some other individuals. Similarly, Business ethics indicate the attitude of an organization towards business and social matters. It is especially implicated with the issues related to ethical and moral values of that particular organization. (Chryssides, Kaler, 1993) Hence, it can be stated that business ethics is something related to the situation, decision and activities which the organization management result while tutelage the ethical values under consideration, contemplating these aspects from the perspective of right and wrong.Ethics and CSR have strong interrelationship with each other since without complying with ethical codes, no organization or individual can come up with the standards of corporate social responsibility. Hence, forthwith, for the success of an organization, it is mandatory to develop effective CSR policy and for that purpose, it needs to develop an authentic ethical policy as well.Keeping all these factors under consideration, the elements of CSR and ethics can be categorized in two distinct parts. face-to-face ethicsFrom business perspective, Personal ethics is related to the ethics of individuals working within an organization. For conducting corporate social responsibility, an individual has to comply with different aspects related to individualized ethics. For instance, there must be strong adherence of values, contribution towards environmental sustainability, effective corporate principles to follow and experience in dealing with customers, suppliers and other components of the society as well.Organizational ethicsOrganizational ethics is related to the values and principles which have been founded on the basis of right and wrong. Like individual, who has responsibility towards organization, colleague and society, organization also has responsibilities towards employers, society, customers and stakeholders. For this purpose, the organization has to develop authentic values, standards, code of ethics and guidance.No business can gain successful position without employing effective CSR policy and keeping this thing under consideration, all big, Small and medium organizations have employed CSR policies in order to make their business processes effective.HSBC Saudi ArabiaA well know organization of Saudi Arabia working with the motto putting your needs first, HSBC has been considered as one of the best examples in this regard. (http//www.hsbcsaudi.com/home/home_en.shtml) The example can be taken from the HSBC report (2004) in which four different trends have been promulgated including maintenance of environment, sustainable development, satisfaction of the employer and setting up new goals, visions and agendas. Similarly, three different CSR themes had been discussed including standardized ethical implication surety, poverty decrement and creating fair social scenarios. Hence, it can be considered the best example for illustrating significance of employing CSR policy in todays business horizon.CSR And Marriott Hotel in developed and underdeveloped cou ntryMarriot has been regarded number one hotel in UK in 2012 and the reason behind this award is the CSR policy which this organization has employed in order to get this position and come up with social requirement in develop countries like England. Hence, it has been reported in 2011 environmental report that Marriott has been assuming FTSE policies of human rights, labor standards and anti-corruption in order to make its global economic CSR policy more effective and compatible for international markets as well. (http//www.marriott.com/corporate-social responsibility/corporate-responsibility-awards.mi)However, if the analysis of Marriot hotel Pakistan is done, it would appear that the CSR policy adopted by regional management of this country is not as much effective as the other one is. This might be due to the difference in regional culture and customer demands as well. However, this branch can also maximize the profits if it will employ effective CSR policy basing it on ethical values.ReferencesAccomplishments. Corporate Social Responsibility Awards for Marriott Hotels. N.p., n.d. Web. 15 Nov. 2012. .Chryssides, G. D. Kaler J.H. (1993). An Introduction to Business Ethics. London Chapman Hall.HSBC, . ., 2011. HSBC Saudi Arabia Limited. Online easy at http//www.hsbcsaudi.com/home/home_en.shtml Accessed 18 November, 2011.Idowu, Samuel O., and Filho Walter. Leal. Professionals Perspectives ofCorporate Social Responsibility. Heidelberg Springer, 2009.HSBC . 2004. Corporate Social Responsibility. Saudi Arabia. 21 22 June 2004, HSBC Qatar.

Children and Their Security Object Essay Example for Free

Children and Their Security Object EssaySome younger children usually between the ages of 8 and 12 months will become genuinely attached to an object for a few years. Most parents are familiar with the so-called shelter cover version. Sometimes it is the most stained blanket in a childs collection. Other times, it is an old stuffed animal. Regardless of what inanimate object a child chooses as their beloved security blanket, its difficult to separate the two. There are legion(predicate) benefits and significance for a child to have a security object and numerous misconceptions on regarding the relationship between a young child and their security object. It is very beneficial for younger children to have a security object. Most children will grow attached to an object when they are starting to be wean from their mother because thats a very emotional time. This object helps the child get through this critical transition so it is not so horrible. younker children with security objects do not throw such a fit when they have to be left with other adults and children, because they purport like you are quench with them through this trying situation. The American Academy of Pediatrics suggests that a security blanket can be especially beneficial when incorporated into a childs bedtime ritual (Roberts, 2011). attachments Having this object just personifies all the positive and comforting things in this childs world.The relationship a child has with their security object is very evidential to them emotionally and physically. Children will usually give their object a name and be devoted to it because it gets them through being away from their parents. Young children usually hatred being left with someone when their parents have things to do they are so use to having them all the time so when a child has this object with them it makes them feel like they have a piece of their parents there with them. These objects give the child emotional support, a sense o f security, and it helps make them feel safe through nerve-racking situations. This object helps the child grow and become independent instead of dependent.Parents often have misconceptions nigh their child and their security object. Many parents have believed it is signs that the child has insecurities and weaknesses. A study done by Richard A. Passman, psychologist at the University of Wisconsin at Milwaukee, shows that children who possess a intemperate attachment to a security blanket demonstrate less dread in a stressful situation (Wikipedia, 2013). Another misconception is that security objects promote thumb sucking which thats just another self soothe children use. To inject a childs security object away from them would traumatize them greatly. The child will outgrow this item by their selves when they learn to deal with stressful situations.The importance of the relationship between a child and their security object is so great and with this essay some of them have been explained. There is no take in to be concerned about this object it is just there for a few years to pretty much give them their parent when their parent cannot be there. I hope this essay has explained enough of the facts about security object that parents will take into consideration all of the pros and the cons before they think badly about security objects and try to take them away. There are the benefits and the significance of a security object to a young child and it is very important not to believe the misconceptions about it because it will be a lot worse to take it away.Referenceshttp//www.livestrong.com/article/274728-understanding-childrens-attachment-to-security-blankets/ (paragraphs 2-4) (The American Academy of Pediatrics suggests that a security blanket can be especially beneficial when incorporated into a childs bedtime ritual.) http//en.wikipedia.org/wiki/Comfort_object (paragraphs 3-4) (. A study done by Richard A. Passman, psychologist at the University of Wisco nsin at Milwaukee, shows that children who possess a strong attachment to a security blanket demonstrate less anxiety in a stressful situation.) http//www.ehow.com/about_6613741_child-development-security-blankets.html

Online Video Rental Management System Information Technology Essay

Online motion picture term of a contract c ar transcription Information Technology EssayFor web-based word picture letting counselling schema, the asp.net is use to develop this proposal as a front-end arranging and vb.net 2008 as a back-end musical arrangement. This system is linking with MySQL 2005 as database pick. Comparing between Online characterization renting Management brass with an otherwise exist system in the current trade is involveed to identify the weakness and strength of the systems and the specialization of this render.This chapter will begin with definition of Online video recording letting Management System which proved by several journals or articles and follow by description of advantages and disadvantages of Online Video letting Management System, workflow architecture for Online Video term of a contract Management System, and lastly is comparison this project with similar system in current market that included VidRent Online DVD rentin g Softw atomic number 18, Video Rental Software, DRS professional person Start, W3Rent Rental System, and Online Video Rental Management System.Definition of Online Video Rental Management SystemTable 2.1 Definition of Online Video Rental Management System(no italic) reservoirDefinition(Bertino.E, Trombetta.A, Montesi.D, 2002)Each divisionicular system is build from what types of the data it handles and the fitalities that performs. An indexing and querying of goggle box data tush be sweared by the system which is database for accusation purposes or characterization store system which just store the video data that lacking the typical features of database.(Bertino.E, Trombetta.A, Montesi.D, 2002)A particular system is introduced in the architecture because quality of service is an historic requirement for whole management system. Architecture result consists of several systems that merged all their positionalities while preserve autonomy, extensibility and data virtue wh ere necessary(R.Walker, P. Foster, and S. Banthorpe, 1997).An powerful interactive video systems must not only store the videos, but it also provide full startalities included queries software documentation, insertions and deletions for managing the videos as rise as for users subscription and billing according to some policy and it must ensure adequate quality of service.AuthorDefinition(Basile. P, Tinelli. E, Degemmis. M, Noia, T. D., Semeraro. G, Sciascio, E. D, 2007).Through online catalogues, videos are recommended to node usually are described in both of useful features which are textual features and non-textual features. Online catalogues are the motivation that often behind the research of the developer on the recommendation features.(Dr. Oliver Hinz, Dipl.-Kfm. Jochen Eckert, 2010). explore videos and videos recommendation tools play a crucial role in e-commerce. thither are only beneficial for consumers if conquestful to search for appropriate products supported by system which help them to identify products that fit to their preferences. So, guests usher out use actively for their search and recommendation systems that independently recommend products on the basis of trusdeucerthy algorithms and data.(Dr. Oliver Hinz, Dipl.-Kfm. Jochen Eckert, 2010).There had two different consequences of the search and recommendation systems for the renting and sales included decreasing search follows can incr rilievo the sales based on make upitional consumption and there can also be a shift in demand from blockbusters to niche products and vice versa, so that substitution cause can be observed.AuthorDefinition(Yanjiang. Y Beng Chin. O, 2005).Current letting magnetic discs containing two purposes to identifying training serve primarily that are users who holding overdue rental occurrences can be trade by the service provider but only in case the user does not return the items in time. guerrilla is the service provider can enforce rental limit such that a user cannot simultaneously keep much than a expressage rental items. To be effective, an anonymous rental system has to afford these two functions as in a regular rental service.(J. J. Jozefowicz, J. M. Kelley, S. M. Brewer, 2008)A serious lack of success films exist in the video rental market from analysing even the obvious every daylightity of this form of entertainment and the fact that the majority of film studios domestic revenues are generated by inhabitation video viewing.(Zhan Wang, Harrison Stein, Chin Yeung Siu, Ruiqi Rachel Wang, 2005)Customers can easy rent the movies by dint of and through online or at rental stores to enjoy run intoing the movies whenever at a more cheaper cost rather than watching movies in theatres. Movies rental is more flexibility to support the clients and enabling them to enjoy the movies in comfort of their own homes.State alterBy increasing media technology in movies recorder, especially movies which are stored in DVD rat her than VCD are tally most popular in rental business nowadays. There are about quadruple of storage in DVD larger than VCD with lower price. Customers more prefer watching movies in home in cheaper price rather than go cinema. In additional, the location of the political party that support in this project is no cinema. So, movies rental is a very popular business in Cameron Highlands and it is play an important role in entertainment for resident.This project had allocated to two applications that are front-end application and back-end application. The front-end application which is porthole that designs to interact with the users through online guest service. Several functions such as movies previews, videos evaluate, right to vote, and some recommendation are provide to help in sales increases by hearing from the node. Information that collects from the customers at the front-end application necessitates to processes from back-end application that control by decision ma ker but not customers such as transaction record, customer information, order management, payment item and movies stock.By fulfilling the federation requirement, a customization system is need to design based on keep company need and condition. In this case, system design is more concenter on the customer run rather than administration functions. So, this project is needs to add more additional functions to improve the customer services and fulfil their need at the same time benefit to the company in two counsellings.Targeting to expand the company, a flexible system is mainly consideration by the company to adding a communication space to collect the information from customer and understand what the customer needs. Customers are freely allows to remove, add, or cancel reservation of the videos inwardly certain period. By cooperation several functionalities, an integration management system is create and it is fully customise to the company and help the company improve the bu siness daily transaction.Advantages and Disadvantages of Online Video Rental ManagementSystemOnline video rental management system is design with several advantages that benefit to organizational, customers and business processes. According to PlanMagic(2010), advantages included legendary ease of use, advanced functionality, low cost of possessorship, customer approved and competitor Approved.Same as proved from PlanMagic, 2010, this project had advance functionalities to achieve competitive advantages that are more focus on customer services by adding the automation email sending, attraction interface, and given movies recommendation to let customer unlimited browse and watch movies preview through online and leave some commends on the movies after they watched. Movies recommendation specially provides to customer who are in hesitate of choosing movies. Lower prices of the movies rental are suitable for local students and residents because the owner is obtain the low cost of the movies resources by suppliers.From such advantages, its user-friendly format can be soft controlled by any genius and at the same time, it able requires and maintains to only one person with reducing overheads to a great extent. This video rental system can be understood and installed within a few minutes. In this project, it can benefit to the owner by reducing the human resource and fully utilize system performance to intimately keep track the rentals and sales history, storing customer information, auto calculate late payment and generate payment that customer need to pay. All these features are solely customizable and make for unique Online Video Rental Management System to meet the expectation of the Stop and Stick Company.Online reservation is one of the advantages from this project to let the customer making order anytime and anywhere. They no need arrive to the haunt to checking whether the movies in stock or not. By applying this project, owner can get the business easi ly through customer online reservation and increase the orders from suppliers to expand their business quickly. According to Web Experts, 2008, Our online reservations system for videos, DVDs, equipment, or whatever else you want to rent handles everything included east stocking and management.By applying online video rental management system, customers are freely to browse the website, view the movies preview, given recommendation, or making reservation of the movies in whole day 24 hours whether the shop is close or not. Reservation list will be auto arrange in order and handle by owner for second day. anyway of advantages, this project had some disadvantage that cannot be avoided. Compare to the current online video rental system, local DVD movie rental from this project have to treat with late fees, due assignments and traffic but through online videos rental system, there are no need to worry about it by ship the videos to the customer after make order from online.Due to the mild business company, the company had not suitable yet to running the business by delivery the DVDs to customer through online reservation. By consideration of limited resources of movies and human resources, it is difficult for company to append this service with higher cost. Customer needs to arrives the shop and rent the movies which are reserved. Due times and late fees are needed charges from customer to maintains and manage the limited stock of movies.In additional, by the reason of the good company location which is stay at middle of the city, so that students must pass by the shop after school for everyday. It is bringing a larger market for the students who are rent the movies or return with easily and convenience. So, it is hard to provide the online payment feature from this small company, customer cannot enjoy any payment through online. Transaction process is done by cash exchanges between the owner and customer at the shop after reservation on the portal. as well tha t, one of the disadvantages of this project is the problem of DVDs damage or broken after return by customer and gets negation by customer. The lost of physical cost lost is one of the disadvantages of this project which cannot be avoided and only can control it by manageable the videos under the rule and procedure before rent to the customer.Workflow Architecture for Online Video Rental Management System image 2.2 Workflow Architecture from source (Riderck, 2009, March 28).(no date, no italic) (Riderck, 2009)In this section, the overall structure of the online video rental management system is referring by Ridercks video rental system which is similar with this project. Same as Riderck workflow, all customer need to register as a appendage before utilize the web-based video rental management system at the shop to obtain the id number and membership card by owner. Customer information will be store into the database for rental use.According to the Riderck workflow, it is an offline video rental system and transaction will be keep track after customer rent the movies in the shop. Payment will be calculate by admin part that is inside the video rental system and generate the receipt to customer. By compare with this project, using web-based video rental management system is bringing tremendous benefit to the customer and company for manage the company and effect in increasing sales. After registered as a member, customer can freely leave their comment, rating, voting and making reservation on what the movies they need through online.Besides that, latest release movies and promotion had automatic received by customer at the first time by email sending. Movies which are coming up to date had reminded by email sending from company to prevent movies fine. Reservation or direct orders by customers are process sequence by admin part who are first come first serve.Payment automatically calculates by system that included late payment and keep down of videos rent let th e company easily and speed up the transaction processes. Simple report will be generate for every month to clearly define the follow of sales, total movies that are rent and help in decision making by ordering the movies from supplier based on the popular rate of movies.A thought of workflow architecture at the under is draw by developer for this project to let readers more understand about the system process of Online Video Rental Management System as a big picture.Figure 2.3 Workflow Architecture of Online Video Rental Management SystemComparing Online Video Rental Management System2.4.1 Comparison between Online Video Rental Management System with existing current systemTable 2.4 Comparing Online Video Rental Management Systems with existing system- Administrator Part (Back-end Application)(no itallic, pls retructure table become smaller)Feature/FunctionalityVidRent Online DVD Rental SoftwareVideo Rental Software (quote)DRS PRO let down 5.1 (quote)W3Rent rental system (arti cle)Online VideoRentalManagementSystemAdministrator Function(Back-end Application)User loginProfile managementInventory managementTransaction recordTime and date managementAuto late computer science paymentReportTransaction enumerationBillingEmail automation sending alter/Missing ItemTable 2.5 Comparing Online Video Rental Management Systems with existing system Customer Services Part (Front-end Application)Feature/FunctionalityVidRent Online DVD Rental SoftwareVideo Rental Software (quote)DRS PRO showtime 5.1 (quote)W3Rent rental system (article)Online VideoRentalManagementSystemCustomer Services(Front-end Application) goodly search locomotiveMovies CategorieslimitedMovies previewsPrompt out related movies previewAuto count numbers of visitorMovie rating, voting and recommendationSystem auto give suggestionMovies reservation/order2.4.2 VidRent Online DVD Rental SoftwareVidRent is web-based or online video rental software that promotes to the customer in rental business area . According to Spectrum Research, Inc., 2010, VidRent system was first releasing by Gold Entertainment Group, Inc., and they had almost 5000 distributors and customers for a year before they fall into the recent video rental company price wars and ceased operations. From rapidly development of video rental, VidRent is no longer available because the prices became cheaper and it is cause by competitive advantages.Same as this project, VidRent is consisted of two part there are administrator part and customer services part. Through this system, customers can login to the website and making reservation of the videos after registered as a member. Besides that, VidRent provided several movies in difference categories that can let the customer making choices on the movies which types they are pet. Movies voting, rating and recommendation given by customer on the movies are important to increase the interest of customers on movies rental in certain types. Search function is one of import ant part that provided to customer to celebrate the movies easily by typing the title name of the movies.It is lack of functionalities on the payment section in this VidRent system. According to the features that state from the VidRent system, there are no provided transaction calculations and billing to customer after the movies are reserved or prepared on the cart. This system is no provided payment function and customer need process their payment by arrives to the shop. Payment record is not build in VidRent system and it may needs to link with another accounting system or POS system to control the business.From observation of the VidRent system, all information and pictures of the videos allocated on the interface that is too simple and the pictures are combination together make the interface looked complicated.Figure 2.6 Administrator Support (VidRent Online DVD Rental Software)Figure 2.7 Customer Support (VidRent Online DVD Rental Software)2.4.3 Video Rental Software Commo dity RentalVideo rental software is a very efficiency system in the accounting area and transaction processing system. By adding accounting and school principal of sales system into video rental system, all-in-one system is powerful to let the user more easily to manage their transaction with auto calculation of the total payment and monthly account calculation. By using this function, cost saving and system simplification help the company run their business smoothly. From above statements, this is strengthens of this video rental software and it encouraged use in medium size of organizational.Same as VidRent system, video rental software has divided into two parts which are administration part and customer services support. This system is strongly concentrated on the administrator part especially the payment area. Accounting function and point of sales function in the system will benefit to the user in calculating monthly sales and transaction will become more quickly and sufficie ncy.From customer support section, the drabness layout and functionalities of the customer supports website is one of the weaknesses in this system. The most important of the search engine was ignored builds in video rental software, so customer cannot quickly search the movies which they need. It needs to take a longer time to search the movies by click the one paginate to another page until the end. In additional, there are no categorize of movies that place in order on the main page, user may be confused and it is become more complicated when the spick-and-span movies are adding or update in the future.Besides that, this website is totally no interaction with the customers because customer recommendation, voting and movies ranking is no provided to the customer. This system is strongly focused on administrator part that use in business transaction process but it is short in customers support.Figure 2.8 Administrator Support (Video Rental Software Commodity Rental)Figure 2.9 C ustomer Support (Video Rental Software Commodity Rental)2.4.4 DRS PRO START 5.1Online DVD Rental System 5.1 is divided into three versions which are DRS Pro Start 5.1, DRS Pro Business 5.1, and DRS Pro VIP 5.1. Three difference versions of the system can meet the difference need from customer who is running their rental business. In this case, basic function is more suitable for apply by small enterprise.By the way, DRS Pro Business 5.1 and DRS Pro VIP 5.1 are more suitable for the medium or large company with contained advanced functionalities and specific resolvent that is given.DRS Pro Start 5.1 is a system that fully implement through online, customer no need r all(prenominal) to the shop and all the services are provided to customers through E-Commerce. After reservation is making by customer, videos are pack in envelop and directly shipping to the customer, it bringing a convenience way to the customers at difference location. Time saving and cost saving is a main issues for customer when they getting to the shop to choose the movies.Through online services, there are no any due date or late payment of the movies rental. So, the two functions that are time and date management and auto late calculation payment of the system can be ignore and omitted. By using this system, company need spend a larger amount of the human resources cost and material cost such as shipping cost, quantity of DVDs, and worker.From the powerful function of automation email sending function in this system, customer can receive the notification which sending by the system automatically such as disc returned/dispatched, titles requiring rating, recommendations, titles coming soon and etc. The function of search engine is provided to let user quickly search movies. Video rating, customer commend are welcome update by users. There are very limited catalogue in DRS Pro Start 5.1 package. The simple layout and less attraction website easy lead the users bored.Figure 2.10 Administratio n Support (DRS PRO START 5.1)Figure 2.11 Customer Support (DRS PRO START 5.1)2.4.5 W3Rent rental systemAccording to the article, W3Rent is an online system that similar with DRS Pro Start 5.1 which is implements the business through E-Commerce. Customer no need arrive to the shop but they can receive the movies anytime, anywhere through shipment method from making reservation through online. So, time and date management and auto late calculation payment can be ignored same as DRS Pro Start 5.1.Security had provided to prevent unofficial to access the information. Difference users in this system have difference access level such as customer only can login to the customer support website but they are not allow access to the administrator functional area. The staff can login to manage the inventory and being transaction with customer of the administrator area. Limit the functionalities can clearly divide the task for difference type of position and not confuse.According to article, t here are no provided report function and transaction record function to the customer. So customer cannot find the history of transaction when they want check back the movies whether had rent by them previously or not. Report cannot generate without historical of transaction record.There are special function in this system is this system can handle the damaged item such as broken of DVDs, damaged DVDs, or lost of DVDs. The system can keep track this DVDs and placing them to specific section. Automation email sending had provided by this system that can help the company saving the cost of time because any notification, returned or dispatched are auto send out to the customer by mail.Besides that, this system had less interaction with the customer because it no provided movies rating and recommendation on the movies to the customer. So, company does not know which type of the movies is more preferable by customer and focusing on promote the popular movies that rate by customer.2.4.6 On line Video Rental Management SystemFocusing on customer service is the main purpose of this project to target the customer preferable on the movies to affect the sales. An attractive main page of the customer website is very important to capture the interest of the customer when they are browsing to the website. Short movies previews at the website can attract the customer to click them and watch the content of the movies, so customer will immediately take a consideration of the movies to rent based on their preference. Besides that, the related movies will be prompt out below the movies that watching by customer, so customer can rent more.Powerful search engine and movies catalog should provide to the customer to search the specific movies with easily and faster. Furthermore, this system will give some suggestion to the customer when customer in hesitate to choose the movies by key in some voice communication about what types of the movies are more prefer by them based on the mood feeling. After customer watched the movies, they can give some recommendation and movies rating through login to the website.In the administrator part, access level has provide to users to separate the position such as customer can browse to the customer support area to watch the movies, leave recommendation and enjoy the services that provide by this system, staff can login to administrator function to process the transaction with the customer but they are not allows to change any information of the inventory or delete the customer information. Only the boss or manager can access all the data in this system. Limit the function to difference users are important to ensure the security if the company to prevent attack by un-authorization.By the way, transaction record, payment detail and calculation functions have included in this system. Report need to generate and show the total sales of each month to easy the user make decision in supply the videos from supplier. Email automation sending function can given notification, promotion for new movies and remind customer when the rental is up to date. This system no provides videos shipping, so customer needs to rent the movies directly in the shop base on the limited resource of the Stop And Stick Company.2.4.7 Discussion of table 2.4 and table 2.5By comparing online video rental management system with another 4 existing systems, it found that the previously of four software are very strongly focused on the administrator part. If company only focus on administrator part, they would not know what are the types of movies customer more prefer from interaction with the customer through get feedback from them. By focusing customer services within this project, long term profit can be measure by update information from customer.All of these systems allow the users to keep track the rental, stores the customers detail, taxes calculation which are basic functionalities of the system accept VidRent system. Beside this, th ere have provides customer rating, recommendation give by customer and get the feedback from customer accept W3Rent System. VidRent System and Online Video Rental Management System no provide online payment and the transaction need directly process in the shop because of limited resource and the system are suitable for small enterprise use.Nowadays, more and more system needs to focus on the customer services to provide integrated system to the customer and catch up their time. By automation email generation, email can auto send to the customer when the movies up to date or during release the new movies to save the cost and time. From this, VidRent and Video rental software is lack of this function. Besides that, search engine and movies catalog is most important function to easy find information, product or movies from the customer. Lack of those functions from Video Rental Software and DRS Pro Start 5.1 System are easy confused and make the interface more complexity.For DRS Pro St art 5.1 and W3Rent system, the functions of time and date management, and auto late calculation payment are no need because they provided the shipping services to the customer and there are no any fines on the late return. There are differences of Video Rental Software which is included the functionalities of time and date management, and auto late calculation payment no matter it is same area with DRS Pro Start 5.1 and W3Rent system.2.5 Chapter conclusionChapter 2 concluded with five system comparison that included VidRent Online DVD Rental Software, Video Rental Software, DRS Pro Start, W3Rent Rental System, and Online Video Rental Management System. Comparing between these projects system with other systems in current market had been done by comparing the specialization, features and functionality of the system. From the lack functionalities require by other system, full functionalities and special functions are need to add in this project to enhance the quality of the system a nd target to enlarge the market from small enterprise. Before comparison process, definition of this project had been identified and it advantages and disadvantages of this Online Video Rental Management System.